Shipping
📦 Shipping & Delivery
⏰ Processing Time
All orders are handmade and packed with love. Unless stated otherwise, please allow 3-5 business days for processing before your order ships.
🇬🇧 UK Shipping
- Orders are processed within 3–5 business days.
- Once dispatched, parcels are sent via Royal Mail Tracked 24 or 48, with delivery usually taking 1–2 working days.
- Free UK shipping is available on all orders over £100.
International Shipping
🇪🇺 EU Customers ✨ (New Update!)
We’re so excited to be shipping to the EU again!
- We’re now registered with the Import One-Stop Shop (IOSS) scheme.
- This means for orders up to €150, VAT is collected at checkout, so you won’t face extra fees when your parcel arrives.
- For orders over €150, IOSS doesn’t apply. In these cases, your order may be subject to customs duties, VAT, or handling fees when it reaches your country.
- These costs are the responsibility of the recipient.
Rest of the World 🌍
- All international parcels are sent via Royal Mail International Tracked.
- Delivery usually takes 5–14 business days, depending on your location.
- We offer discounted international shipping on orders over £150.
- Please note: all international customers are responsible for any customs duties or import taxes that may apply in their country.
Tracking
All orders are shipped with a tracked service. Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking link, so you can follow your parcel’s journey.
Customs & Delays
We always do our best to get your order to you quickly. However, delivery times are estimates from the courier, and delays can sometimes occur due to customs processing, weather, or postal disruptions.
If your order is taking longer than expected, please get in touch and we’ll help track it down.